Welcome to Parasene

Call us on 0121 508 6570

Terms and Conditions

Access

You are provided with access to the Website in accordance with these Conditions and any orders placed by You are placed strictly in accordance with these Conditions.

Registration

You warrant that the Personal Information which You provide when You register as a customer is true, accurate, current and complete in all respects and in particular You agree not to impersonate any other person or entity or to use a false name or a name that You are not authorised to use.

You agree to notify us immediately of any changes to Your Personal Information by contacting Our web customer services team by e-mail at sales@parasene.com or by calling them on +44 (0)121 508 6570 between 9.00am-5.00pm, Monday - Friday.

Indemnity

You agree to fully indemnify, defend and hold Us, and Our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by You or any other liabilities arising out of Your use of this Website, or the use by any other person accessing the Website using Your shopping account and/or Your Personal Information.

OUR RIGHTS

We reserve the right to:

Modify or withdraw, temporarily or permanently, the Website (or any part thereof) with or without notice to You and confirm that We shall not be liable to You or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and Your continued use of the Website (or any part thereof) following such change shall be deemed to be Your acceptance of such change. It is Your responsibility to check regularly to determine whether the Conditions have been changed. If You do not agree to any change to the Conditions then You must immediately stop using the Website.

Privacy

We respect Your concerns about privacy. We therefore encourage You to refer to the Privacy Policy of the Website on an on-going basis to stay abreast of our most current privacy policy practices.

Disclaimers and limitation of liability

The materials on this Website are directed solely at those who access the Website from within the United Kingdom. We make no representation that any Product displayed for information only on the Website is appropriate for use, or available, in other locations.

Given the unpredictability of technology and the online environment, We do not warrant (either expressly or impliedly) that the function, operation or accessibility of the Website will be uninterrupted or error-free, that defects will be corrected, or that this Website or the server that makes it available will be free of viruses or other harmful elements. As a condition to become a visitor to and a user of the Website, You agree to these Conditions and that access is undertaken at Your own risk. We shall not be liable for damages of any kind related to Your use of or inability to access this site. We will not be responsible or liable to You for any loss of content or material uploaded or transmitted through the Website. We have made every effort to display the Products featured on Our Website as accurately as possible. However, the colours We use, as well as the display and colour capabilities of Your particular computer monitor, will greatly affect the colours You actually see on the screen. We cannot be held responsible for the limitations of technology and cannot guarantee that Your monitor's display of any colour, texture, or detail of actual merchandise will be accurate.

We endeavour to present the most recent, most accurate, and most reliable information on Our Website at all times. However, We make no claims to its accuracy, either expressed or implied. There may be occasions when some of the information featured on Our Website may contain incomplete data, typographical errors or inaccuracies. Any errors are wholly unintentional and We apologise for any inconvenience that this might cause. We reserve the right to amend errors, make changes to Our Website or to update Product information at any time without prior notice and without any liability on Our part. To the fullest extent permitted by law, We disclaim all warranties, expressed or implied. Certain (hypertext) links in this site may lead to other websites which are not under Our control. When You activate any of these, You will leave the Website and We have no control over and will accept no responsibility or liability for the content, accuracy or any other aspects of any website that is not under Our control. The provision of a link is for Your information and convenience only and does not imply an endorsement of any kind by Us.

We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on the Website at a particular time may not always reflect the position exactly at the moment You place an order. We cannot confirm the price of a Product until Your order is accepted in accordance with Our Order Acceptance Policy.

The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and We make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

To the fullest extent permissible under applicable law, We disclaim any and all warranties of any kind, whether express or implied, in relation to the Products.

This does not affect Your statutory rights as a consumer, nor does it affect Your contract cancellation rights as set out in these Conditions.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract and/or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

  • any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
  • any loss of goodwill or reputation; or
  • any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

We shall not be under any liability to You in the event of Our failure, delay or default in carrying out all or any of Our obligations under these Conditions due in whole or in part to an event of Force Majeure.

Unauthorised use of Domain Name

From time to time, certain cyber squatters or other unauthorised persons may register in bad faith a confusingly similar domain name with the intention of taking unfair advantage of Garden Ventures reputation and goodwill. Garden Ventures Website addresses on the Internet are www.parasene.co.uk. Any other domain name that appears to represent itself as being a Garden Ventures Website may not be related to Us and may represent an unlawful infringement of Our rights, reputation and goodwill. We are not responsible and cannot be held liable to any person for the contents or anything related to these other unlawful purportedly 'Garden Ventures' websites.

Intellectual Property

The content of the Website is the property of Garden Ventures, Our affiliates, Our partners or Our licensors, and is protected by UK and international copyright laws.

The Trade Marks used on the Website are the registered and unregistered marks of Garden Ventures, Our affiliates, Our licensors or Our partners, and are protected by UK and international trade mark laws. All other Trade Marks not owned by Us, Our affiliates, Our partners or Our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Us.

You acknowledge and agree that the material and content contained within the Website is made available for Your personal non-commercial use only and that You may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

The registered office address of Parasene is:

Units 13-14
Waterfall Lane Trading Estate
Cradley Heath
West Midlands
B64 6PU

Working hours are 9.00am-5.00pm, Monday - Friday.

We will aim to respond promptly to all calls and e-mails received outside of these working hours on the following working day.

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